Current Vacancies

PMO Manager - Ref. 717

Location:
United Kingdom
Date Posted:
03 Jan 2019
Contract Type:
Permanent
Contract Duration:
Permanent
Job Description
Flomatik Network Services are seeking a Programme Office Manager. Flomatik’s PMO sits within Flomatik’s Professional Services Business Unit and as such, this position reports directly into the BU Lead for Professional Services. The PMO Lead is responsible for ensuring that the company’s Business Units are in control of their projects, programmes and deliveries. The right person will have a good understanding of the project and programmes as well as a broader understanding of the company vision, values and business objectives.  They will provide regular objective assessments of the overall health of the various projects. Using their experience of project & programme management they will provide governance and offer functional influence during project initiation, gate reviews and during the project closure stages. A key responsibility of the PMO Manager will be the identification of early warning signs to understand if and where specific management focus is required.
 
This is a nationally based position and have flexibility in the location of this role. You will be required to visit our sites which are based in Port Solent, Reading and Birmingham so please note this when applying for this position.

Working in conjunction with Flomatik’s Project and Service Delivery Managers, the PMO Manager role will be quality assurance orientated with a key focus on influencing direction, compliance to standards, driving forward continuous improvement and the controlled delivery of projects within Flomatik’s Business Units. With peers, Delivery Managers, Heads of Department and the Exec Review Team, the PMO Manager will help set project standards and drive improvements to processes and procedures to optimise successful and efficient delivery of projects across the company.

This wide ranging role holds a key part in the success of Flomatik deliveries going forward and includes the following areas of responsibility.

Governance and Control

  • Develop, maintain and ensure holistic adoption of common set of practices, principles and templates for managing projects.
  • Accountable for implementation and governance of standards across the portfolio, including tracking, monitoring and updating the status of project & programme deliverables. Provide support and guidance on best practice to ensure the integrity of projects and programmes company-wide.
  • Work with Heads of BU and business stakeholders to build clear view of pipeline of work for their BU.
  • Capturing project requests and ensuring each request has sufficient information to assess the project.
  • Maintain an up-to-date repository of in-flight projects and project requests pending review for review by Exec Review Team.
  • Administers independent Project Health checks on projects / programmes company-wide ensuring any identified remediation actions are progressed as agreed.
  • Provides holistic resource management view is in place, maintained and financially aligned, ensuring resource utilisation is maintained at or above KPI levels, flagging specific resource concerns and working with Heads of Dept. to reach optimum solution.
  • Identify patterns, trends, behaviours and analyse data to conclude on the best recommendations to the business
  • Contributes to the definition of small/medium project Business Cases (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones).
  • Ensures all projects are set up correctly in advance of work starting, from systems, governance, documentation, reporting perspective.
  • Owns Flomatik’s Lessons Learned (LL) process, playing key role in Post Project Reviews; maintains LL database and initiates improvement changes based on LL.
  • Solid understanding of the overall quality and health of projects providing warning signals to Delivery Managers and Heads of BU if deliverables/tasks are likely to slip.
  • Provide planning support to projects / programmes where appropriate.
  • Review projects (health check) to ensure they meet minimum project standards (financial / documentation / approvals) and are fully auditable for stakeholders / clients and or customers.
  • Identify any portfolio level dependencies, ensuring they are proactively managed.
  • Ability to identify the need for improvement workshops, lead them and drive actions resulting from them.
  • Organise and facilitate closure of project and complete benefit analysis at the end of the project as required.
  • Drive process improvements in project delivery and governance methodologies in conjunction with the Project Managers and Senior Exec Team.
  • Manage project level change control process.
Project Delivery Support
  • Pre-Project
    • Supporting the definition of small/medium project Business Cases (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones).
    • Ensuring pre-scope project plan is communicated to all project stakeholders together with their individual responsibilities.
  • Project Management
    • Providing effective management support to project teams on small to medium sized projects, or assisting Project Managers on workstreams of other large projects.
    • Co-ordination of publication, review and sign-off of major Project Management deliverables.
    • Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored.
    • Monitoring and reporting on progress of the project to the Exec Review Team and all stakeholders.
    • Co-ordinating quality activities to meet quality objectives. Managing project risks, issues and change control, communicating the impact to the project.
    • Monitoring projects against time, budget and quality standards.

Reporting

  • Responsible for team providing complete and accurate Management Information to Delivery Managers, Heads of Department and Senior Exec Team as appropriate to bring to attention areas for management focus in advance of / avoiding escalations.
  • Provides analysis and insight to facilitate management decisions using the breadth of data (risk, issue, plan, trend, etc.).
  • Responsible for preparation of consolidated material from project reports for monthly reviews, completes and distributes monthly portfolio reports for Exec Review Team.
  • Clear understanding of project budgeting and baselining.
  • Definition of a robust mechanism for financial engagement within projects and programmes.
  • Coach the wider team in monitoring, forecasting and budgeting of project expenditure.

Coaching and Mentoring

  • Drive and support development of the PMO function.
  • Clearly demonstrate the value of the PMO within the company.
  • Play key role in the development of a centre of excellence for project management.
  • Provide guidance and coaching to junior project managers or new project managers who need to understand how the organisation runs projects.

KNOWLEDGE, EXPERIENCE & QUALIFICATIONS

  • Experience of programme co-ordination/administration.
  • Experience of managing projects, or exposure to the end to end project lifecycle, or managing substantial parts of the project lifecycle.
  • Experience of working within a structured project management framework.
  • Strong understanding of project lifecycles, different delivery methodoligies, e.g. Waterfall and Agile and the ability to propose the right one.
  • Previous PMO experience desirable.
  • Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness.
  • Ability to use Microsoft Office products to a good standard, including MS Excel, Project, Visio, PowerPoint, Dynamics Navision, PowerPivot, PowerBI
  • Preferably Prince 2 / P30 trained or at least familiar with the methodologies.
  • Good understanding of Project Governance and Quality Gate Assurance.
  • High standard of written communication.
  • Comfortable with project documentation creation & review.
  • Highly organised with strong project administrative knowledge and skills.
  • Strong personality, confident in communicating with PM’s and senior management team alike.
  • Strives to do the "right thing", not just the "easy thing".
  • Is effective in unifying and creating teams of people with disparate skills and personalities.
  • Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery.
  • Is energetic, determined, positive, goal focussed and consistent - even under pressure.
  • Builds trust and demonstrates integrity in all circumstances.

Flomatik is the Professional Services and Engineering subsidiaries of Teleste, who are an international technology company that develops and offers video and broadband technologies and related services.

The company provides bespoke, insightful and innovative Service solutions using a collaborative approach to forge strong partnerships, providing Consulting, Resources, Project Management and Managed Services.

Flomatik’s clients include UK operators, their prime Technology Vendors and the largest Super-contractor companies, who are under pressure to deliver extraordinary technological and operational change, and want a company that can respond quickly and achieve optimal results.

Investment in new staff is a major part of our strategy for growth, and we are seeking candidates with the desire and determination to be part of our future success.

Full information on Flomatik Network Services, this position and full contact information please refer to our website:www.flomatik.co.uk